Butta Pups Dog Grooming

Had a 4:00PM appointment scheduled for my fur-child today with @butta_pups and now I’m LOOKING FOR A NEW GROOMER! I understood the first cancellation due circumstances outside of her control with her equipment , and even the second due to the weather, and I would of understood today’s cancellation due to circumstances AGAIN outside of her control with her equipment. Do I know if it’s really her equipment or lack of work ethic? No I do not. But what I do know is her lack of communication all three times is highly unprofessional, as a customer i shouldn’t have to ask for confirmation of appointments, and then sit around waiting for her to show up after multiple attempts of communication without response then at 4:55pm TODAY she decides to text…. “Hey I apologize I thought I texted everyo