Brown Veterinary Hospital

It pains me to write a poor review as I personally like all of the vets we have seen there, especially Dr. Nancy. However, when your pet is sick you cannot count on Brown Vet to see them in a timely manner and certainly not without a fight with reception. Between my parents and myself we took ten + animals to Brown over the years. When my parents took in a pregnant cat who later suffered from interrupted labor, they called Brown during business hours but were told they were too busy for emergencies and to "just take the cat to Indy." Driving an animal 1.5 hours during an emergent situation is not ideal or appropriate. My parents contacted another local vet who was willing to help despite not even being an established patient. When our cat became very sick we had to fight with the receptio

We had to put our sweet boy down due to cancer and they were amazing. They gave us plenty of time with our boy and made sure we were comfortable and that our boy was comfortable. They were so patient and even made a paw print for us. We could not of asked for better people to helps us through this difficult time. The staff was truly amazing!

We have used Dr Brown for the past 13 yrs with our dog Elvis. We had to make the decision to let him go this week. The staff was very kind helpful and understanding. After Elvis crossed they sent a bouquet of flowers to us. We had Elvis cremated and they got us a foam footprint and a beautiful box for his ashes to be in. I can’t thank them enough for their help with Elvis for the last 13 yrs

I didn’t have a problem getting an appointment but was directed to the S 25th location for annual shots and well check when Dr. Ed came in to examine my beloved Shih Tzu I was very disenchanted and very disappointed He had to be the rudest vet I’ve ever met with zero empathy. I remember saying hey stop talking bad about my pet. All he could do was criticize my dog breed and recommend expensive procedures that should be done in the future I’m 74 years old have had a horse farm, been a vet assistant had various animals and think I know a thing or two about patron respect. I realize good Vets are hard to acquire but Dr Brown needs to have a staff meeting with her vets to discuss client courtesy and compassion I don’t care how short staffed this facility may be we all bring our pets there to

Took my dog in in 12-31-25. She pulled her right leg up went down head first and started having a seizure. We was in the car on our way and called brown vet, we told them what happened and was put on hold soo long we made it to the vet before they returned to the phone. We walked in told them again what happened and they told us the was to busy in the back. I have spent thousands of dollars here and will NEVER go back again. I hope others see this and go somewhere else.