Boarding The Ark Pet Resort

My wife and I board our cat Indie here and we absolutely love it. The prices are fair and they always make sure she is taken care of! If you need a place to board your pet, this is the place to take them.

This was the worst customer experience I have ever had. My wife and I were planning a trip and called to make a reservation for two dogs. I mentioned that my German shepherd had a cast on her leg due to a broken leg a month before the trip. I made a point to tell them a few times during the call and the person on the phone said that it was fine. I then called them again a couple of weeks later to make sure we were still good to drop the two dogs off and again reminded them again of my dog’s leg. They again said that it was ok to drop the dog off. When I went there to drop the dog off along with my other dog, the manager said that they couldn’t take the dog due to a broken leg and that everyone there knows that and that it is their policy. This was on Friday Sep 5 and we were leaving for th

I went in on full panic mode because my dog was having a real bad allergic reaction. Staff responded to my puppy promptly. They were very attentive and reassuring that my dog would be ok. Very clean relaxing environment. Staff is friendly and professional

Excellent place for boarding and grooming! Gus likes it here. They are good to him!

The worst experience ever. We brought our dog here once before and she was 100% fine and the groomer even told us she was one of the most compliant dogs she’d ever had. Then today we take her and an hour and a half after dropping her off I got a text saying she was “timid and aggressive” which doesn’t make any sense at all. She has had zero problems with anyone before and has never even snapped at any of our 3 small kids. My husband called and the groomer said she’d keep trying and keep us updated. We got zero other updates so I figured they got her going and it was fine. At 4 when I hadn’t heard anything I called to see if she was done and they said they didn’t groom her and we could come get her!! At what point did they know they weren’t going to groom her and they didn’t let us know?!?