Bittersweet Pet Resorts

To be perfectly honest, I took my first puppy to this place for boarding and it was terrible but I loved the way Angie (I call her Angel) groomed him, but scheduling was a disaster. They have been under new management for a few months and now everything is GREAT!!! I'd give them a 10/10 if I could. I haven't had any problems with scheduling and everyone goes above and beyond to accommodate me. I have a 9 month old Teacup Maltese (Teenie Tiny Love). Today was his first appointment. I got there only to find that he was missing a vaccination. Angel and the rest of the staff waited while I ran, got him the vaccine, brought him back and groomed him!!! I used to try to brush Teenie, but he would yelp and resist. I thought he was just frightened because I've only had him 2 months and he came f

We boarded our doodles for 4 nights and this was a wonderful experience. They treated our pups like they were special. We received report cards and pictures every day and I think Kevin and Henry had a better time than we did on vacation. We will definitely board there again and highly recommend the Kalamazoo location.

We just started taking Bruno to daycare at the Niles location. The caregivers are helpful, friendly and you can tell they love animals. Bruno is 6 and we have never had to board him. He is non social and we were hoping they could get him to be more social and eventually play with other dogs. So far they are doing a great job. We are so happy to have found a great place. We took our other dogs (before Bruno) to a place in Granger that was horrible. When your dog is scared to go back, there’s something wrong. He loves to go to Bittersweet. That tells us, they do good. Highly recommend..

Love this place. The term pet resort does not do it justice. The fur babies are treated like members of their own family. They were willing to work with one of my dogs who takes time to let people close, unlike other pet lodging in the area. My three dogs get so excited when we pull up to the resort. We only trust our dogs with Bittersweet Pet Resort!

We started taking our giant schnauzer Adelaide to Bittersweet last year to help socialize her as part of her puppy training. These photos are what we received while she was in their care and we always love seeing how she's doing while we're away. Our goofy pup gets excited to see new dogs when we drop her off and has been coming back from playtime/boarding ready to take a nap. The staff members have been very accommodating and keep us updated on anything that comes up during her stay. I recommend them for helping socialize your pup and for when you need special care for boarding.