Big Island Pet Care Center Keaau

Wonderful clinic, very kind and friendly staff. My ol lady got a brand new baby puppy, I’m on the mainland and she lives in Volcano, right on the line of Pahoa. The house backs up to miles of deep jungle with lava tubes and mongoose and lord knows what other harmful things to a human. let alone a baby angel puppy. Mochi, baby puppy angel, arrived without shots and vulnerable so my miss was carying him everywhere. We called Pahoa animal clinic but they had a waiting list and it was over a month at earliest but not probable. Next closest clinic was Big island Pet Care Center of Keaau. They said we needed to go to their site and explained how exactly to fill out a form that once received they would call her back. I was worried about time and wouldn’t you know it they called and said they coul

Most caring, sweet Vet you can have. He treats my kids exactly the way I do and I love that. My cat was having a rash under his coat. His diagnosis was 100% on point. Cat healed 7 days later with what he prescribed. The office is a very calm clean place. Staff is caring and loving toward the animals.🤙🌺❤

Worst place. Office staff 4 people & Dr. I booked appt.& Was on time. I waited 45min outside. Came fully prepared. The assistant was kind and attentive. The Dr.Sabina-Rude, cocky, talked to me like I was dumb.Charged me $$$$ for nothing but prescriptions. She didn't do shit but waste 3hr of my time and $$$. Didn't even administer any medication. I see why she's a Vet- because NO humans would like her and animals cant talk back. Although my dog Didn't like her. .. I should've walked out the min I noticed.

I feel like I let my dog down by bringing her here. I was hoping to get her the best care on the Big Island but I was regretfully mistaken. This place is awful. Definitely the worst vet I have ever been to. If you love your baby, companion, or best friend do NOT come here. Forgot to add this - To make matters worse, at the end of the second visit the receptionist told me my dog’s vaccines were expired, even though she had literally just been vaccinated on July 31, 2025. When I pointed this out, they brushed it off and said the records “must not have been updated.” This IS sloppy record-keeping and is dangerous and unacceptable!!! This was only my second visit today and it will be our last because of the horrible care and treatment my dog received. Our first appointment earlier this month

The doctors here are very special. The last two times I've found injured or neglected dogs they managed to fit me in and get the animals all the care they needed to be healthy again. They are definitely animal lovers, and I'm grateful every day for the help they have given my two new companions.