Best Friends Pet Hotel

My family has been taking our two cats and two cockatiel birds to Best Friends in Prairie View for many years whenever we go on vacation. We always feel like our animals, who are truly our best friends, are well taken care of. Michelle, the manager, cares so much about the animals, and it means a lot knowing they are in good hands! The cats always seem happy to be home after their stay and never seem stressed. They are always in high spirits and ready to greet us with love. Highly recommend Best Friends in Prairie View.

We can’t say enough great things about Best Friends Pet Care in Prairie View. Our goldendoodle, Sophie, has stayed there many times for both boarding and day camp, and every experience has been outstanding. Michelle and her staff are incredibly friendly, attentive, and genuinely dedicated to the dogs in their care. It’s clear how much they truly love what they do—Sophie is always excited to go and comes home happy and well cared for. The peace of mind we have knowing she’s in such capable, caring hands is priceless. Best Friends Pet Care feels like a second home for her, and we wouldn’t hesitate to recommend them to anyone looking for exceptional pet care.

I was considering boarding at this pet hotel; however, after a tour, no way I would board my animals or a friend's pet. Prior to the property being Best Friends Pet Hotel, it was a veterinarian hospital with kennels. The building needs a lot of TLC and a deep cleaning. The building was cooler than I would have liked it to be for any cat. The old vet check-up rooms are cat rooms that lack any cat towers, cat blankets, or anything that would make it cozy and warm to stay in. They are just empty vet examination rooms that cats can stay in. The cat condos were dirty, for example, the condo's glass had film and smudge marks on them. The kennel area needs a makeover and deep cleaning. I have seen animal shelters maintain better cleanliness and building standards. It doesn't help that

My dog stayed for a few days at Best Friends as a test for the first time. I could not be more pleased! My dog was so happy and well taken care of and the staff was really great to her. There is no place else I will let my dog stay when I travel going forward.

We love Best Friends! Have been taking my dogs here for boarding and grooming for 15 years. The staff are fantastic, they know my dogs by name, always greeting us with a smile, my dogs are always excited to come here and I love that the place doesn’t have the typical kennel smell. The groomers do an amazing job of deshedding my German Shephards. Even after we moved farther away I continue to bring my dog here.