Bed & Board At Shoalwater Kennel

For our dogs in 2021 this was a 1 star experience at best. If your dogs are already comfortable with the heavy smell of smoke (maybe between 2021 and 2024 this has improved?) then they might not have any issue with this. The owner provided services twice when due to a lack of openings at our preferred kennel we found this place and based on reviews risked it. (we have since found additional options and will drive over an hour to avoid this experience) I will admit (and in my email from September 15, 2021 to them providing vaccination records and written reminder) that although one of our 2 rescue dogs is quite friendly and desires constant attention, the other had a very traumatic early life and requires extra patience and gentle care. The first trip was short and although we had concerns

This was our 1st time boarding our lab, Buddy. Garnett was great at reassuring us that Buddy would be well taken care of. She also welcomed our calls to check in on him. He was happy when we picked him up, and even had his toenails cut during his stay. Buddy will be happy to return the next time we travel!

Garnet the owner doesn't seem to have no compassion when you drop off the pets. She bad mouthed a vet saying she had dogs get kennel cough from the vet office. When she took us back to put the dogs in the cage she showed us how the door to outside worked she sent the dogs out and never said this is it. Never had a chance to say bye to the pets. Another person came back in after dropping off her dog off and asked if she could go say goodbye and was told sternly NO. My dog came home with kennel cough a week later. Only used this kennel cause of last minute changes and she is the only one who had available space. Hope I never HAVE to do it again

We have left Joey at Shoalwater at least 5 times since November 2014. He is well cared for. He is not distressed when we leave him and is always happy when we pick him up. Garnet and her staff do a great job.

The owner Garnet is a very nice and professional woman. She is very knowledgeable about any and all of the animals that are boarded at her kennel ! Would recommend to anyone !!!