Banfield Pet Hospital

SHANE’S MAMA: Pedigree Siberian Husky Began services at 8 weeks old when I picked him up from the breeder on December 18th! FIRST STOP! He will be 5 this year on October 14th, and remains part of the Banfield family. Outstanding service every time from the Front desk check in to the clinical team! Always patient always informative always friendly and welcoming! I Was completely satisfied after every single visit! I felt like they loved my pet as If he was their own and he was just visiting family. So amazing. I am particular, and I am hard to please, and can be scrutinizing quite often especially about (Odin ‘Shane’)I’ll be the first to tell you. Banfield is the only place I would ever go for my pets care EVER for as long as they turn the lights on and open the door for us. We are pretty

Front desk person was very unprofessional. She barely acknowledged me when i walked up to the desk someone else walked up after me asking her something and she walked away from the desk and went to do something in the back then came back. Never said i’ll be with you guys shortly she just walked off. My pets appointment was at 3:30pm I arrived at banfield at 3:06pm. We were put in a room shortly after. A staff member came in the exam room at 3:58 and took my pet said and said the doctor would examine her. I waited and waited and waited doctor came in the exam room after 5:00pm to say my pet looked good and her surgical scar healed perfectly. This is not our normal location i was very disappointed and will no better returning to this location!!

Banfield Pet Hospital on Siegen Lane has truly been a blessing for me and my dogs. From the moment we walked in for our first visit with ROW in 2023, we knew we were in the right hands. The girls at the front desk are always so warm, welcoming, and genuinely kind — they remember us by name and greet our dogs like they are part of their own family. That personal touch means everything. They now know our newest addition, Lilo, by name as well. Dr. Hawthorne is beyond incredible. She has such a calm, gentle way with animals and always takes the time to explain things thoroughly and thoughtfully. You can tell she truly cares — not just about treating symptoms, but about your pet’s overall well-being and quality of life. My dogs actually gets excited to see her, which speaks volumes. We've been

I love this hospital and the care they give to my pet. The only thing I dislike is going in there and droping off my pet and they place me inside a room for a small talk; like I just want to drop off and sign whatever i have to sign and be on my way. i dont care to make small talk. If i have something to tell you about my pet i let you know, i dont need to wait for nonsence. Picking up my pet; same thing like give me the pet I dont care if she was a good pet or not, i dont care to make small talk with the Vet either just give me my pet, i got other places to be, I will pay whatever i have to pay for the service and vaccines or stuff and let me go!!!! Why make me wait because the vet want to tell me the samething she says every 6months i be bringing my pet in. Like i know the drill.... It

Great service! I was very impressed. Very quick service, get you and your furbaby in and out and all healthy! They were very informative and helpful, great pricing plans. Also they have a coupon online for a free visit and consult! All you do is show them at the front desk. Would highly recommend and will be going back.