Banfield Pet Hospital

STOP🛑Stay away from Dr. D she has made the experience of losing my Dog the worst that I’ve ever experienced. I went in to euthanize my dog of 10 years because she had a tumor that she was eating at and it was getting really big and we felt that it may be time and wanted to see about it. Upon arriving to the vet we were placed in the room. I was under the assumption that she would take my dog in the back and try to take a look at her. Let me know if there was anything that they could possibly do to where I could spend more time with her and as far as pain relief, but Dr D and her assistant came in with the medications and ready to put her down so in doing so I felt that the whole procedure was rushed. They were basically choking my dog to get the catheter in. My dog was crying because Dr D

Amazing customer service, Dr Romero is the absolute BEST!!! I have been with Banfield for over 18 years and I have to say, this is the best location and Best Doctor. Parking is a bit iffy but there is an available lot to the right of the building making it easy to walk over.

Bristol and Sonny are awesome. I was very nervous they talked me through it all. I am very thankful to have them taking care of my furbaby

This is the most honest review I can write. I have been taking my dogs to this facility for 5 years, and had 3 different vets and several vet techs. I will tell you that during these 5 years, all the vets were very caring and the team was extremely accommodating. My dog is terrified of vets and they are always willing to work with us. Even after I moved, I still bring my dog to this facility for this reason. The girls up front are very polite. The vet techs are very quick and efficient. And the vets are willing to work with you. They also helped my mom during the most painful event for our family, and it was when we had to euthanatize our childhood dog due to heart failure. My biggest advice for pet owners is to be honest with the team, and they are willing to accommodate you.

Rude front desk staff, EXTREMELY rude. Does not care about their patient care what so ever. I think your staff needs proper training all around from your other reviews as well!