Banfield Pet Hospital

Pasadena, TX · Veterinarian

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Pasadena
#19
of 37 veterinary practices
City Percentile
19%
rating percentile
Address
Banfield Pet Hospital, 5722 Fairmont Pkwy, Pasadena, TX 77505
Phone
(281) 991-5958
Website
www.banfield.com/locations/veterinarians/tx/pasadena/psd?utm_source=yext&utm_medium=yext&utm_campaign=yext&cid=yext_local
Status
Closed · Opens 8 AM

Banfield Pet Hospital is a veterinary practice located in Pasadena, TX. It is one of 37 veterinary practices listed in Pasadena. Its 3.9-star rating is slightly below the Pasadena city average of 4.4 stars. It ranks #19 of 37 veterinary practices in Pasadena. There are 10 photos associated with this location.

About Banfield Pet Hospital

Banfield Pet Hospital® - Pasadena provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a... More

Hours

Saturday8 AM–6 PM
Sunday9 AM–5 PM
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Brooke Michelle · Oct 2025

I just don’t like this place. Like others, I fell for the free first visit. I brought my dog in twice for a bladder infection and both times they pushed getting all extensive, expensive testing done. It seems very impersonal. And I used them for years. Every time they tried their hardest to upsell me. I understand providing the best care for pets is their job. However, my current vet does that without suggesting I spend thousands of dollars for a bladder infection. They are overpriced for the lack of quality care in my opinion. My current vet has comparable pricing but 10x the care and compassion. I’ll never forget the last time I took my dog here, she did everything she could to run away. And she was senior at that point. I had to carry her into the clinic it shattered my heart. I can’t

★★★★★ 5.0 Melissa Mitchell · Aug 2025

Dr. Penner is the third vet we have seen for our dog’s man parts. As his fur parents we knew there was a problem but had previously been told there was not an issue by two other Banfield locations. I’m glad that we persistently asked each vet because he did have an infection in the end. Instead of pushing off my concerns, as previous vets had done, Dr. Penner asked more in-depth questions and recommended tests that the other vets didn’t even give us the option to run. After a few days on antibiotics we can already see a massive difference in our boy. We didn’t even realize how lethargic he had gotten compared to where he normally was. We still have meds to finish and to go back to make sure the infection is gone but his road to recovery is looking great.

★★★★★ 5.0 Jessica Vazquez · Jan 2025

My pets always receive the care they need here. Very helpful and caring staff. Dr. K McPhee is great! She did my chihuahuas spay surgery and did a great job. I highly recommend this Banfield Pet Hospital.

★★★★★ 5.0 Lori Lane · Mar 2017

Thank you to everyone at Banfield today for saving my chewiee! My dog got into something very toxic and his system was shutting down very rapidly. I can't express to you how the front desk girls were very on their game. They immediately saw how sick he was checked his gums and rapidly took him back for treatment. Ashley and Chelsea I cannot express how helpful you girls were, specially since I was a crying mess, handling my chewiee so delicately. He was so very ill. You girls are professional very sensitive and compassionate. I cannot tell you enough about Adelaide Harrington Vet who treated chewiee. She saved his life within hours, he was back jumping around wagging his tail and giving kisses. Mrs. Adelaide Harrington was informative very sensitive to the matter and explained everyth

★☆☆☆☆ 1.0 BossE Brown · Dec 2024

I am very upset and wish I would have read the reviews before going but it was a holiday weekend and the only thing open. They charged me 300.00 for all this stuff and she only had flees. In which the didn't treat her for. This ridiculous price and she's itching more now than she was at first. I have spent another 100.00 on flees and tick shampoo now. I'm trying to see who I can contact. They don't even review your pet in front of you....so who knows what they are doing behind closed doors. I really don't think they even looked at her. Terrible service!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot ✓ Lgbtq Friendly ✓ Appointment Required ✓ Appointments Recommended

Services

VeterinarianAnimal hospital

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This listing is informational. Contact the business directly to verify credentials, services, and availability.