Banfield Pet Hospital

Always have a great experience with the staff at this location. I understand that they've had issues with doctors leaving moving, retiring, etc. But everyone there has been great in trying to accommodate the situation. Jenny, the technician is always wonderful to speak with and is always so kind to, Raven, my dog and her ball of anxiety. They are very caring staff.

Had to reschedule due to their staffing. Not a big deal. However, when we show up at 7 am on the new date (booked months out) we were informed that not only do we not have the vet we had rescheduled in order to see, but the new vet wouldn't perform the dental procedures on either of our dogs due to "health concerns". Note- the issues they were claiming have been present for YEARS and suddenly now they are a problem. Shouldn't they have known that before booking the appointment if it was truly an issue? Plus, they pushed us to pay for the upgrade to get the dental service, and now are denying said service. We've been waiting 9 days for someone to reach out with a solution. My hopes are not high.

I scheduled an appointment via there online system for earlier this week, and they had to reschedule my appointment because a tech called out. They rescheduled me to an appointment today, which they called to say was cancelled on my way over because there were no doctors in. After two attempts, I no longer trust this business and will not pursue services with them.

Every one was so sweet and Max and Bailey’s teeth look great. Appreciate call from Dr. Cavasos to let me know how cleaning and physical. Then got a follow-up call this morning to check on the boys. Told them Max is slow to get over anesthesia so their response was great.

I am WOWED by the amount of GENUINE care that my Pet receives. He is a new patient and I am already seeing 100% improvement in his health and well-being. The veterinarian takes time to listen, is very interactive with my dog. The staff is very friendly and you can tell that they love their job and they are very good at what they do! !