Banfield Pet Hospital

My dogs and I love Nadine. She is the warmest, kindest soul i have ever met. They take good care of your pets at this one. I have brought all of my pets here and will continue to do so. The only downfall for me is not having weekend staff, because my luck with my frenchie(Pixie). (She seems to always get herself into trouble on a weekend 🙄) However that doesnt lower my rating. Just would love for them to have weekend staff as well lol. Theyre always clean, very affordable and have answered all of my crazy pet mom questions without frustration. If youre looking for affordable pet care, theyre the go to spot! -Again, Nadine is the face of my Banfield and we all love her! Give that woman a RAISE. Lol

They love, love, love animals there. My cat is large because she is part wild, and she has bonded with me. So I go into the examining room with her to keep her calm and she just lets them do whatever they want and no one gets hurt. I would not take my pets anywhere but there.

I wasn't going to write a review, but after reading all of the negative reviews, I decided to provide a bit of balance. Our most recent experience was great. We relocated back to this location after using the Mason location for approximately four years. We only transferred back due to time and distance. Our experience at Mason was great, and this first re-encounter was great as well. Notably, our Mason vet was working at Bridgewater on the day of our appointment, which made for a genuinely exceptional experience; however, we look forward to returning to Bridgewater!

Was not fully explained the puppy plan. My wife and I were told no more charges since we finished all his shots and neuter. But I was just told today i got 6 more months on 86 dollars a month. If I'd known that I'd have found a different vet. In total I'll have paid 1,032. They kept telling my wife and I this plan was cheaper in the long run. Not that I'd be splitting the money over 12 months. Also the plan doesn't cover crap if the dog gets sick. My puppy had a tummy ache that costed me over 500 dollars. I regret not looking the company up before I went there. So yeah go there if you enjoy being lied to and fraud.

I have been overcharged for the last time. I am switching vets TODAY and support a local vet who is consistent and truthful with pricing. A few days before this last appointment, I called to confirm what the price would be for the services that my dog needed. However, when I got to check-in, the quoted price that I was given over the phone went up over $30!! This is NOT the first time Banfield has pulled this, and I’m just over it. My money will go to support a local veterinarian and not to a greedy corporation who habitually bait and switches the pricing.