Banfield Pet Hospital

Although the techs and front desk staff were pretty good, I will say I think the care we got from the vets themselves was horrible, and I feel like they just try to scam you with the whole monthly plan. My wife and I welcomed our dog Zander a few years ago into our family at 9 weeks old. We took him there and got on their puppy plan which did cover everything including getting him neutered. I was paying 80 bucks a month, which in turn you over pay way more than necessary for shots. We also still had to pay a lot with the one emergency office visit we had so it was pointless. I save so much money compared to that taking him elsewhere. We also tried the farmers dog for him which ended up not working out and wasn’t the best for him anyway, but when I told them I fed him that they acted like t

I’m on the monthly plan which is great Piece of mind. Covers all Shots yearly labs and teeth cleaning. I’d never be able to afford otherwise. The techs are great and vets wonderful too Thank you

Everyone that pays for Banfield pet plans, I would steer completely clear of this specific hospital. When I first moved to IL I scheduled an appt for the one closest to my area which happened to be this one, they proceeded to give my dog multiple unnecessary vaccines which she had already gotten and had proof of that. The people there and DR completely ignored the person who I had take my dog there for the appointment. After bringing this up and complaining to the corporate office nothing was done. Simply put this specific hospital does not care about the welfare of your animal(s). Nothing was done about their clearly reckless behavior. I now drive 2 whole hours completely out of my way to another Banfield so I don’t have to go to this one. Please do NOT bring your animals to this one, thi

I've used Banfield for three dogs over 15 years now. They are reliable, the puppy plan helps alleviate any concerns and is adorable. The people are great and friendly. The recommendations take into consideration budget and doesn't just go to the upsell but rather what fits My family. Staff is knowledgeable. My only complaint is when I go to cancel it is hard to get it into the system right I had to call 3-4 times to do it right.

My fur baby has bad allergies and Dr pettyjohn and Ashley along with the rest of the staff at east Peoria has went above and beyond to help get them and her skin under control. The benefits of the monthly wellness care plan has made things a lot more affordable for the monthly visits. We love our Banfield hospital family. ❣️