Banfield Pet Hospital

Every experience I’ve had with Banfield Pet Hospital has been awful. I truly don’t understand how people say this place “saves them money.” How? The wellness plan is the biggest trap. They advertise “included services,” but bury you in hidden fees the moment your pet actually needs care. For example, a teeth cleaning is “included.” What they don’t tell you is that you’re required to pay for pre-anesthesia bloodwork and for “optional” add-ons that no decent pet owner would refuse. One of them was an anti-nausea medication to keep my dog from vomiting under anesthesia—nearly $50 on its own. Of course I said yes. What loving owner wouldn’t? In total, I paid nearly $600 in extra fees for a service my plan supposedly covered, and I couldn’t decline most of it because they wouldn’t clean her te

Dr & staff were great with Wrigley! They kept me informed & I appreciated their transparency. ❤️

Great people here that love pets. Took them time to let our dog gain trust. She’s a little nervous with humans. No complications after surgery. Spay and a tooth removal. Thanks.

They saved my dog! My elder dog was on saturday for vaccination at Banfield in Hoffman Estates. When i picked her up she was very week. 4 hrs later she collapsed and i swear she met jesus. I rused her back to Banfield in Hoffman Estates,went inside crying and begging them and they said we cannot help her got to emergency. I took her to emergency they gave her shot of steroid,she was bit better but next day she started vomiting,peeing blood ,stop eating and drinking water. Monday morning i called again Hoffman estates and they said take her somewhere else we are busy 🤬 I then called Bloomimgdale and they saod bring her in right away. They did iv all day,tests medication and brought her back from the other side of the rainbow i swear! I own my dogs live to them!!!❤️❤️❤️ Bless you all,thats

I have been bringing my dog here for nearly 10 years. Never had a problem with care or advice. Overall a good experience and nice people