Animal Hospital at Brier Creek

My fur baby, Coconut Milk, and I were clients here for over 10 years, and the main reason I always came back was Dr. Goetz. Her compassion and dedication are truly unmatched. At one point, I brought in a foster pet who required several services and could be a bit aggressive. The staff handled him gently and responsibly, offering thoughtful recommendations for medications and safe restraints to help make future visits less stressful. They could have turned us away during that first visit, but instead they showed patience, understanding, and kindness. They even discounted some services because I was working with an adoption agency, which meant so much to me. Dr. Goetz’ care extended beyond just my pets. On one occasion when I was having a difficult day, she personally called me because she n

I brought Skittles to Animal Hospital of Brier Creek under very unexpected and emotional circumstances. I had found him and quickly learned during the visit that he was microchipped, which turned what I thought would be a simple appointment into a very stressful and uncertain situation. Throughout the entire process, the staff showed a lot of compassion and professionalism. The veterinarian personally came out to speak with me and offer comfort, which meant more than I can explain in that moment. The team kept me updated with messages and photos while Skittles was in their care as they waited for the original owner to either claim or surrender him. Those updates helped ease my anxiety and reassured me that he was being well cared for. Once the owner officially surrendered Skittles, the s

At this office you can expect to be ignored overcharged, and disrespected. The owner and lead vet at this establishment called and verbally assaulted me last night at 640 pm. I was unhappy with what was MY REALITY of the experience me and my pet endured. She yelled dismissed me and was so incoherent in her attack. I was unhappy with the bill, procedure, and medication that were forced - not recommended. The doctor retaliated by screaming at me on the phone and hanging up on me and banning me from her hospital which she said is “closing and she’ll be selling off medical supplies” (her words not mine) I had a very cordial conversation with the manager so I thought the problem was resolved- I was looking for $90 of a refund before moving my pet car elsewhere and I was called and told I couldn

This is Maci! The staff is amazing!! I rescued my cat almost 10 years ago. She is a HOT MESS when visiting the Vet! Impossible for me to medicate her. They managed to complete all the tests she needed. We have a plan in place for her next visit. Next time, she will be less stressed, and I’m sure the staff, too! Thank you for caring for my precious, Maci!

My daughter and I took our Vincent, a one year old Siamese for his one year check, vaccines and a microchip. A friend recommended this vet and they are close to our house, so we took a chance. We highly regret this decision. This was the worst vet experience we have had (besides having to put animals to sleep, but that wasn't the fault of the vets or vet techs) I will try to be brief and make this easy to read. First of all, we had to wait about 50 minutes past our appointment time. Even though we were the only people in the place. The vet tech, Leanne, (not sure of her title) poked her head in the room and said "Oh, I didn't realize anyone was in here" seemed annoyed and then came back a few minutes later and said (in a tone of absolute annoyance and disappointment) "Well, I guess I a