Animal Emergency & Trauma Center

They really care about our pets. Treatment and patience are incredibly good attention and costs well explained before anything. Thanks for helping my baby Frida and Xolo.

Unprofessional, unhelpful, uncompassionate, disorganized, incompetent. I needed an urgent prescription refill of my dog's eye medication and so I called late Friday night, got the approval of the on staff vet, and said I would pick it up the next day. I drove over half an hour the following day for the unhelpful receptionist to inform me that she had absolutely no idea whatsoever about the conversation or decision from the Friday shift. Instead she told me that she would have the Saturday shift vet look over my dog's records, but that I might have to wait up to 7 hours for him to do so. Again, this is all to remake the same decision that the vet from the previous day had already made, but which had somehow been completely lost. For nothing more complex than a refill of an eye ointment.

These are very kind professionals who understand when you are coming to them more than the pet needs care.