Acton Veterinary Clinic

Worst place ever. Every time I go there I get charged for an exam/office call. I never get a full exam. The doctor goes straight to the problem and never checks anything else on my dogs. I have to request he listens to my dogs heart and lungs. Never checks ears or eyes, never palpates the abdomen, nothing! God forbid you want the ears checked while you’re there, that will be a separate charge. And don’t even get me started on them sharing their records. I’ve been referred to a specialist by them twice and the specialty hospital can not get records sent over. We boarded our dogs and they wouldn’t give me or send me records for the boarding facility. They are never there when they say according to the hours on the website. They never change their voicemail if they’re closed for something. An

Knowledgeable vet. My favorite part is he offered multiple solutions at different costs - didn’t present only the super expensive option. I can tell he actually cares about his patients. Editing my review: while the vet himself is great, you cannot rely on this vet to be open the hours they say they are. They were closed for over 2 weeks over the holidays with no info on when they would be open. I ran out of my cat’s medication and couldn’t get it anywhere else because it needed a prescription which they never gave me. Besides the holidays, the hours on Google maps are almost always wrong. There’s no website, no way to know when they’re actually open unless you call. And when you try calling on a normal business day and then it goes straight to voicemail with no information it’s very fru

we picked up a stray kitten in the SF Valley with a really bad respiratory & eye infection - we had three cats already - this was the first time using this vet - Dr. Loken is fabulous with a great demeanor

I can’t seem to figure out what their hours are they don’t have a website or any information regarding their policies or hours of operation. I have asked to speak with the office manager but she is not ever available to talk. I’ve asked for the vet to call me and he is not available either. Linda answers the phone but has hung up on me several times. I work very odd hours so I’ve asked if my son can pick up my dogs much needed medication and they won’t allow that either. I’ve spent thousands of dollars here in the last few months only to be met by a dismissive and rude staff. This is disappointing to say the least. I do not recommend using this vet.

It was outrageous. They charged me $67 to " exam" my dog. When they knew the only problem was my dogs right ear. Then on TOP of that they charged me ANOTHER $55 because the "ear exam" was not included in the actual exam. So they charged me $117 for a 5 minute exam and when they were done they gave me a $271 bill. Outrageous doesn't even cover this. My pets could be on deaths door and they will not be going back there. I hope you all send a message to this place. It was just plain theft