Acorn Lake Veterinary Service

I typically only write positive reviews!! But I am very disappointed by how I was treated by this vet. I simply needed to switch pharmacies, and received a phone call where I was yelled at by the doctor. I switched to Pelican Rapids Animal Hospital and already have had a much better experience!

I found the doctor and office manager to be very rude, uncompassionate and didn't care about parents of their patients. They were extremely busy and I can understand stress, but I think it is unprofessional to tell to someone to cool their jets when their furbaby is extremely sick. She turned out to have senior diabetes and her quality life had degraded terribly and she was no longer living a quality life. I suspected diabetes but just wanted blood work done for verification. If I was correct I was going to let her cross the bridge. She was 12 years old. It had been over 24 hours since the test was ran and I couldn't get any answers. Just told to cool your jets, we are extremely busy with seminars and surgery we can only be in one place at time yada, yada. I will never go to this place aga

Acorn Lake Vet I'd HIGHLY recommend after my experience today. Dr. Randall was very through in explaining the details of my dog's diagnosis. As I had so many questions with this news, he was so patient and referenced his answers that were more detailed in debth. That day I had called 3 Vet clinics and he was the only one that squeezed us in for the urgent appointment. Plus, they were extremely reasonable on their prices, I felt like I should have wrote the check out for more for the amount of time Dr. Randall spent with me and all the lab work performed and prescription. I wished I would have found this gem of a vet sooner.

Honestly this vet deserves more than 5 Stars I was trying to find a vet due to a severe injury my dog got I have been here the last few days for the wound care my dog got attacked by a wild animal they care for the animals I HIGHLY recommend them it's hard to find someone that actually cares about the animals and not just the money and Fargo is way out of the question I don't have time to be sitting there for 6 to 12 hours and plus they are highly expensive

This vet was the worst customer experience I have seen in my life. The veterinarian is RUDE beyond belief. Yelling at his elderly clients & bringing them to tears. He literally screamed at this client (who was already visibly stressed/worried about her dog who was visibly in pain) and here the vet is yelling at HER about weighing her dog—she asked do I just put my dog on the plate? And he literally SCREAMED “I TOLD YOU TO CLICK THE BUTTON TO CLEAR IT FIRST” Like… excuse me sir. Isn’t this your job? Despicable human. I am surprised to see the rating he currently has for this clinic. The secretary had to intervene and separate him from the client. What a nightmare.